Terms Individuals – All orders must be prepaid with Approved Payment in the form of Credit Card/Debit Card, check with valid form of Identification, money order or cash. Clubs/Team/Schools – Swimmers Edge, Inc. Welcomes any club or team to apply for a credit account to be billed on a Net 30 Basis. A credit application approved with accompanying purchase order approved by school / school board are required to guarantee new account and activation. Purchase orders are accepted via email at Sales@swimmersedge.com, via Fax at 630-985-2339 or mail to Swimmers Edge, Attn: Purchasing, 7532 Janes Ave., Woodridge, IL. 60517. Late Charges will be billed at 2% on the remaining balances after 60 DAYS of non payment. Accounts that are in past due status can be placed on credit hold at any time without notice until payment is made.
Cancellation Policy Minimum 24 hours notice of cancellation required. Notification for instance, in person, via email, phone or fax, or any other means will be accepted subject to confirmation in writing. We reserve the right to levy a 15% restocking charge to cover any subsequent administrative expenses.
Termination of Agreements and Refunds Policy Both the Client and ourselves have the right to terminate any Services Agreement for any reason, including the ending of services that are already underway. No refunds shall be offered, where a Service is deemed to have begun and is, for all intents and purposes, underway. Any monies that have been paid to us which constitute payment in respect of the provision of unused Services, shall be refunded.
Exchange and Return Policy Defective merchandise will be replaced at no charge up to 30 days of invoice date. Returns for reason other than defective are subject to Swimmers Edge Inc. approval and will require a 20% restocking fee. No return will be accepted without prior authorization by Swimmers Edge Inc. Any package returned without written authorization or past 30 days from receiving a return authorization number will be refused and sent back to the party. All customized merchandise may not be returned for any reason unless defective. Swimmers Edge Inc. reserves the right to refuse any and all items that have been improperly cared for or abused. No returns or exchanges will be accepted past 30 days of the invoice date. ALL TECHNICAL SUIT SALES ARE FINAL WITHOUT EXCEPTION. No Returns/Exchanges on Technical Suits including but not limited to: Speedo LZR Elite 2, Speedo LZR Elite, Speedo LZR Pro, Arena Carbon Flex, Arena Carbon Pro Mark 2, Arena Powerskin R-Evo Plus, TYR TracerLight, TYR Tracer B-Series, TYR AP12 Series, TYR Tracer Rise, Adidas Adizero, Nike Flex LT, Nike Swift EVG, Nike Hydra, Nike Swift II, Dolfin Platinum 2 Series, Blueseventy Nero 14, Blueseventy Nero TX, Rocket Science FU Series, Rocket Science Light Series, A3 Stealth Series.. All sales final on these items.
Returns: Returns must have an authorized Return Authorization. To acquire an authorized Return Authorization please call Swimmers Edge at 630-985-2334 or email us at firstname.lastname@example.org . After you have received an Authorized RA, Please send back the merchandise with its invoice/packing slip to 7532 Janes Ave. Woodridge, IL. 60517 and indicate what you are mailing back and that it is coming back for a return. Exchanges: Please follow the same steps as a return to gain an Authorized Return Authorization. To make an exchange please indicate on the invoice what you would like to exchange the returned item/s for. Please include product codes to ensure the correct product is sent back to you and to speed up the exchange process. There is a $9.00 shipping and handling fee for exchanges which can be included in a check or requested to be charged to the card on the order. For Customer Credits (Refunds to Credit Cards): please note that all return requests for a refund are at the discretion of the returns department. Returns that are not returned in its original condition and packaging are subject to a standard 20% restocking fee.
Copyright Notice Copyright and other relevant intellectual property rights exists on all but not limited to images, graphics, text and code relating to Swimmers Edge Inc.’s services and the full content of this website per copyright laws.
This Company’s logo is a registered trademark of Swimmers Edge Inc. in Illinois and the United States and other countries. The brand names and specific services of this Company featured on this web site are trade marked.